Another Excellence in Customer Experience
QNB launches latest ATM update
Doha, 7 March, 2017 – QNB, the largest financial institution in the Middle East and Africa, unveiled the new Activate technology from NCR which operates the new age of ATM machines, during the 2017 Qatar Information Technology and Communications (QITCOM) conference, the biggest digital conference in Qatar.
QNB ATMs will gradually adopt the new technology for ATMs which will present customers with a whole new experience to securely access their bank accounts using their cards or the biological traits of their irises.
The new ATM interface design will provide customers with seamless experience that makes it easier and more convenient to use our popular ATM channel. The new user interface is more aligned with the latest interfaces familiar to customers from online and tablet devices applications. Also the new technology will provide all types of services provided to customers online such as international money transfers and Western Union on ATMs for more convenience.
The new ATM technology, first of its kind in the State of Qatar, will be soon available on QNB’s largest ATM network in Qatar, as it was announced during the conference. This launch is part of QNB Group’s commitment to adopting new innovative and cutting-edge technology solutions to deliver premium quality services to its customers in a safe, fast, and convenient way.
QITCOM hosts Qatar’s leader corporates and government ministries and agencies to showcase their innovation and latest digital transformation for the future.
This advanced technological solution is yet another milestone in QNB’s customer experience excellence across all channels, which is an advanced technological and It represents the Bank’s continuous endeavor to look for more innovative ways to serve its customers through the ubiquitous delivery of premium products and quality services.
One of QNB’s core values is constant improvement through innovation and refinement of its offerings and services. Customers will enjoy more convenience and the highest financial security, protecting them in every transaction they make.
The transformation to NCR APTRA Activate will commence March 2017 to offer many new services that will improve customer interactions.
The Group’s presence through its subsidiaries and associate companies now extends to more than 30 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 operating through more than 1,200 locations, with an ATM network of more than 4,300 machines.