You can now have your QNB Cards delivered to you by simply requesting it from QNB Mobile or Internet Banking by following the below steps:
REQUEST CARD DELIVERY
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Login to QNB Mobile or Internet Banking
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Click on ‘Replace & Renew’, located in ‘Cards’ menu
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Select the card from the dropdown list that you want to replace/renew and click ‘next’
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Enter your address on the respective fields on ‘Address Details for Delivery’ (Insure your address is accurate)
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Select your account on ‘From / Debit Account’ drop down list to apply the Q-Post delivery fees and click ‘next’.
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Verify / Confirm all information and click ‘next’
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Enter ‘OTP’ and click ‘Proceed’
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You will receive an SMS which contains the Reference Number for ease of tracking
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You may also select ‘Send Receipt to Registered E-mail’
After receiving your card, you may follow one of the methods below to activate the card for use:
MEHTOD 1 : by SMS
- Send a text message to 92777 containing “PIN” then
the first 4 digits and last 4 digits of your card number
(separated by a space).
Example: PIN 5318 5347 (spaces are required)
- Upon successful card activation, an SMS will be sent
to your registered mobile number confirming the
activation of the card, followed by another SMS with
the card’s temporary PIN.
- You are requested to change your temporary PIN to a permanent 4 digit PIN by visiting the nearest QNB ATM within 3 days.
METHOD 2: THROUGH QNB MOBILE OR INTERNET BANKING
1. Activate your Card
- Log in to QNB Mobile or Internet Banking
- Click on ‘Activate Card’, located in ‘Cards’ menu
- Select ‘New Card’
- Select the card you wish to activate from the drop down list
- Click on ‘Activate’ button, then enter the OTP (One Time Password) you will receive on your registered mobile number.
- 2. Setup your PIN
- Generate a new PIN by clicking on ‘PIN Setup’ located in ‘Card Settings’ under ‘Profile’ menu
- Select the Card to setup a new PIN
- Enter the Card expiry date and CVV on the respective fields and click proceed
- Enter the OTP (One Time Password) you will receive to your registered mobile number and click ‘proceed’
- Enter new PIN for the Card and Confirm
- Once a new PIN is generated, please visit any ATM and validate the card by selecting any functions e.g. Balance Inquiry